Privacy Policy — Dilaawar Interiors
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, postal/billing address, and other details you provide when requesting a quote, consultation, or service.
- Project Information: Details about your property, design preferences, floor plans, photos, and budget shared during consultations.
- Payment Information: Billing details processed through secure third-party payment providers (we do not store full card details).
- Technical Information: IP address, browser type, device information, and pages visited, collected automatically via cookies or similar technologies when you use our website.
2. How We Use Your Information
We use the information we collect to:
- Provide consultations, design proposals, and interior design services.
- Communicate with you regarding quotes, project updates, and appointments.
- Process payments and manage invoices.
- Improve our website, services, and customer experience.
- Send promotional updates or offers (only with your consent, and you may opt out anytime).
- Comply with legal and regulatory obligations.
3. Sharing of Information
We do not sell your personal information. We may share your information with:
- Vendors & Contractors: Suppliers, carpenters, or contractors involved in executing your project (only relevant project details are shared).
- Service Providers: Payment processors, hosting providers, or communication tools that support our business operations.
- Legal Authorities: When required by law or to protect our legal rights.
4. Cookies
Our website may use cookies to enhance browsing experience, analyze site traffic, and remember your preferences. You can disable cookies through your browser settings, though this may affect site functionality.
5. Data Storage & Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for marketing communications.
- Object to certain uses of your information.
To exercise these rights, contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party sites (e.g., social media, payment gateways). We are not responsible for the privacy practices of these external sites.
9. Children’s Privacy
Our services are not directed at individuals under 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page .
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Dilaawar Interiors Email: info@dilaawarinteriors.com Phone: 03111-147-157 Address: Opp DHA Phase 5 Behind Chery showroom Shah Jamal Masjid St,Jamun,Stop Bedian Road Lahore