Introduction
Dilaawar Interiors provides design and project-based services rather than traditional retail products. However, in certain cases, physical materials, drawings, documents, or design-related items may be delivered to clients. This Shipping Policy explains how such deliveries are managed.
Applicability of Shipping
Shipping may apply to:
- Printed drawings or plans
- Design documentation
- Sample materials
- Custom furniture or fixtures (if included)
- Project-related materials (where applicable)
Shipping Coverage Area
We provide services across all regions of Pakistan. Shipping availability depends on:
- Project location
- Vendor logistics
- Accessibility of site
Remote or restricted areas may require additional time or cost.
Shipping Timelines
Estimated delivery timelines vary based on:
- Type of material
- Distance
- Supplier availability
- External courier services
Timelines are indicative and not guaranteed.
Shipping Charges
- Shipping charges may be included or billed separately
- Charges depend on size, weight, and destination
- Any additional charges will be communicated in advance
Responsibility During Transit
Once shipped:
- Risk transfers to the courier or logistics provider
- Dilaawar Interiors ensures proper packaging
- Clients should inspect items upon delivery
Damaged or Missing Items
If items arrive damaged:
- Notify us within 24 hours
- Provide photographic evidence
- Claims are subject to courier policies
We are not liable for delays or damages caused by third-party couriers.
Delivery Confirmation
Clients or authorized representatives must be available to receive shipments. Failure to receive may result in re-delivery charges.
Non-Deliverable Situations
We are not responsible for failed deliveries due to:
- Incorrect address
- Unavailable recipient
- Restricted access
- Force majeure events
Shipping Policy Modifications
Shipping terms may vary based on project agreements and supplier conditions.